Safaricom Home App

The Safaricom Home App provides an easy way for customers to access their Fibre accounts, pay and do it yourself services. The app is available for both iOS and Android users.

WHY USE THE SAFARICOM HOME APP

ACCESS ACCOUNT DETAILS: List, select and view all your Home Fibre Accounts details including due date.

PACKAGE DETAILS: You will be able to have a view of the package that you have subscribed to including the package name, price, and the speed.

RENEW OR MAKE PAYMENT: You will be able to pay for your Home Fibre account using M-Pesa and get reconnected.

ACCESS TO CUSTOMER CARE: Contact Safaricom helpline on [email protected]

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We're always excited to hear from you! If you have any feedback, questions, or concerns, please email us at [email protected]