Paychex Benefit Account

The PBA Mobile App is available for all Paychex Benefit Account subscribers. To access the app for the first time, follow these steps to obtain the unique mobile user name/password combination, which is stored for you within your online account:

1. Log on to the Paychex Flex web portal.
2. Select Benefits Account (FSA) to get to the Paychex Benefit Account Home page.
3. Click Download Mobile App from the Message Center to access your mobile app initial login information.

Note: If you access your Paychex Benefit Account by going to https://paychex.lh1ondemand.com, you will be able to use your standard Paychex Benefit Account login info to access the app for the first time.

Available features will vary and are dependent upon your employer’s plan options.

Save time and hassles while making the most of your HSA, HRA, and FSA health benefit accounts by quickly checking your balances and details. Our secure app makes managing your health benefits easy through real-time access and intuitive navigation to all your important account information on the go! Powerful features of the app include:

Easy, Convenient & Secure
• Simply login to the intuitive app using your same health benefits website username and password (or follow alternative instructions if provided)
• No sensitive account information is ever stored on your mobile device

Connects You with the Details
• Quickly check available balances 24/7
• View charts summarizing account(s)
• View claims requiring receipts
• Click to call or email Customer Service

Provides Additional Time-Saving Options (if supported or applicable to your account(s))
• File a claim towards your medical FSA and HRA
• Take or upload a picture of a receipt and submit for a new or existing claim
• View, contribute and distribute HSA transactions
• Pay bills from any account and add a payee
• Using the Dashboard, enter medical expense information and supporting documentation
• Retrieve your forgot username/password
• Report a debit card as lost or stolen

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