MyTIM

The MyTIM app allows you to control your prepaid and fixed lines from your smartphone.
Fixed lines management and the possibility to chat with TIM Customer Service directly in the app have been added.
 
You can log in using the MyTIM account with your email address as a username.

If you want to create an account by associating it with a fixed line, you can do it from the App by connecting in Wi-Fi to the FIBER or ADSL network of the TIM line you want to register.

We will be happy to receive your suggestions or any reports via the email address [email protected]

With this version of the MyTIM app you can:
• Register a MyTIM account to access from the App or from the Web
• Authenticate yourself using finger print.
• Manage and store your preferred payment methods.
• Receive Assistance from an operator via chat or through the WeTIM Community

For your mobile lines:
• View the remaining credit
• Get information about your rate plan
• Check the progress of your offers through the meters to check the available minutes, SMS and gigabytes
• View and manage the services active on your line
• Make top-ups online with a click using your credit card and PayPal or using a RicariCard and activate the automatic top-up service.

• View credit movements on the line.

For your fixed lines:
• Consult the offers and services active on the line
• Consult the invoices of the last year
• View the invoice in pdf format and download it
• Pay the invoice by credit card or PayPal
• Domicile the invoice on a current account

The MyTIM app will continue to be enriched with ever greater functionality.
Already in the next versions you will be able to experiment with new technologies.